1. Instant Live Chat Integration: The Formilla Live Chat plugin installs easily and adds a responsive live chat widget to your WordPress or WooCommerce site, allowing you to start chatting with visitors immediately.
2. Mobile-Friendly Chat Experience: With Formilla’s mobile apps for iOS and Android, you can chat with customers on the go, and the responsive chat widget ensures a smooth experience for visitors on any device.
3. Robust Visitor Monitoring and Insights: The plugin’s real-time visitor tracking provides valuable information like visitor location, browser, and pages viewed, helping you better understand and engage with your audience.
4. Multilingual Support and Customization: Formilla’s live chat feature can be customized in multiple languages, and the ability to brand the chat widget helps it seamlessly integrate with your website’s design.
5. Powerful Automation with Chatbots: The plugin offers both basic chatbots and advanced AI-powered chatbots, which can automatically qualify leads, book meetings, and provide information to customers 24/7, even when you’re offline.
6. Strong User Ratings and Recent Updates: With over 3,000 active installs and a 4.7-star rating, Formilla Live Chat has proven to be a reliable and well-supported plugin, with the latest version released just 4 weeks ago.