1. Real-time customer engagement: The onWebChat live chat plugin allows you to chat with website visitors in real-time, enabling you to provide exceptional customer support and boost conversions. This feature can help you address customer queries and concerns immediately, improving their overall experience.
2. Powerful AI chatbot: Elevate your customer service with the built-in AI chatbot, which is designed to enhance user experience and automate responses. This 24/7 automated customer support can help you provide assistance even when you’re not available, ensuring your visitors never feel left behind.
3. Seamless WordPress integration: The plugin seamlessly integrates with WordPress and WooCommerce websites, making it easy to set up and use. This streamlined integration ensures a smooth user experience for both you and your customers.
4. Customizable and feature-rich: The live chat plugin offers a wide range of features, including real-time visitor monitoring, department routing, chat ratings, and typing insights. Additionally, you can customize the chat widget’s appearance to match your website’s branding, providing a cohesive user experience.
5. Excellent user satisfaction: With over 900 active installations and a 4.6 out of 5-star rating, the onWebChat live chat plugin has demonstrated its ability to meet the needs of WordPress users. Recent updates and a responsive support team further contribute to its reliability and user-friendliness.
6. Generous free plan and trial: The plugin offers a 100% free plan that supports almost all features, making it accessible for businesses of all sizes. Furthermore, you can enjoy a 1-month free trial of the Pro AI Plan when you sign up for the live chat service, allowing you to explore the advanced capabilities without any upfront commitment.
