1. Comprehensive Knowledge Base: The tawk.to Live Chat plugin offers a built-in Knowledge Base feature, allowing you to easily create and share answers to frequently asked questions, providing self-help resources for your customers.
2. Seamless Integration with WordPress: As a WordPress plugin, tawk.to Live Chat integrates seamlessly with your website, making it effortless to set up and manage your live chat and knowledge base functionalities from a single dashboard.
3. Real-Time Customer Support: With the tawk.to Live Chat app, you can monitor and chat with visitors on your website in real-time, helping them through any pain points and increasing the chances of converting leads into customers.
4. Multichannel Connectivity: The plugin offers mobile apps for iOS, Android, Windows, and macOS, allowing you to stay connected with your customers and respond to their queries from anywhere, at any time.
5. Proven Popularity and Reliability: With over 100,000 active installations and a 4.6-out-of-5-star rating, tawk.to Live Chat has demonstrated its popularity and reliability among WordPress users, making it a trusted choice for a knowledge base solution.
6. Completely Free: The best part about tawk.to Live Chat is that it is entirely free to use, with no limits on the number of agents, chat volumes, or websites you can add the widget to, making it an attractive option for businesses of all sizes.
