At GoPublish, we are committed to ensuring customer satisfaction and providing a straightforward and hassle-free refund process. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed.
- Refund Eligibility
1.1. Scope: This Refund Policy applies to all subscription plans offered by GoPublish, including Monthly, Yearly, and Lifetime subscriptions (hereinafter collectively referred to as “Subscriptions”).
1.2. Eligibility: Customers who purchase a Subscription are eligible to request a refund within a specified time frame as detailed herein. - Refund Process
2.1. No-Questions-Asked: GoPublish offers a no-questions-asked refund policy.
2.2. Time Frame: Refund requests must be submitted within 30 days from the date of purchase of the Subscription.
2.3. Request Submission: To initiate a refund, the customer must contact GoPublish support via email at advait@gopublish.io or through the contact form available on the GoPublish website. - Refund Request Procedure
3.1. Contact Information: The refund request must include the customer’s subscription details, including the account email address and the date of purchase.
3.2. Verification: Upon receipt of the refund request, GoPublish will verify the provided details to ensure compliance with the eligibility criteria. - Refund Processing
4.1. Processing Time: GoPublish will process the refund request promptly upon verification. Refunds will be issued to the original payment method within five 8-10 business days from the date of approval of the refund request.
4.2. Full Refund: Customers will receive a full refund of the subscription amount paid. No deductions or additional fees will be applied. - Terms and Conditions
5.1. No Questions Asked: Our refund policy is unequivocally no-questions-asked. Although providing reasons for cancellation is optional for the user, it is encouraged for the improvement of GoPublish services. Ensuring your satisfaction remains our utmost priority.
5.2. Finality of Refund: Once a refund is processed and issued, the Subscription will be terminated, and the customer’s access to the GoPublish services associated with that Subscription will be revoked. - Additional Provisions
6.1. Support: For any inquiries or further assistance related to this Refund Policy or other matters, customers are encouraged to contact GoPublish support.
6.2. Amendments: GoPublish reserves the right to amend this Refund Policy at any time. Any changes will be communicated to customers through the GoPublish website or direct communication. - Governing Law
7.1. Jurisdiction: This Refund Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which GoPublish operates, without regard to its conflict of law principles.
By subscribing to GoPublish services, customers agree to the terms and conditions of this Refund Policy. We value your trust and are dedicated to providing a seamless and satisfactory experience.
— Happy Publishing —